In classic Outlook for Microsoft 365 on Windows, create a rule from a built-in template or from scratch, then save your rule set as an .rwz file to reuse it. Outlook does not offer a separate command for saving one custom rule as a standalone template, so export and import are the practical way to reuse custom rules. The steps below explain both approaches and note where the newer Outlook apps differ.
What You’ll Need
- Classic Outlook for Windows, installed as part of Microsoft 365. The instructions for creating and exporting an .rwz file apply to classic Outlook, not the new Outlook for Windows.
- An email account already added to Outlook. Some rules run on the mail server, while others only run while classic Outlook is open; the actions you choose determine which type you get.
- A destination folder if your example rule will move messages. Create the folder in the same mailbox that receives the messages before building the rule.
- A place to save the .rwz file. If you plan to share it, use a location the other person can access, and avoid including rules or account details you do not intend to share.
Step-by-Step
- Open the rules manager in classic Outlook. Select File > Manage Rules & Alerts. If you have multiple email accounts, check the account shown in the “Apply changes to this folder” list. Rules are associated with a mailbox, so make sure you are working with the account that should receive the rule.
- Decide whether to start from a built-in template or create a custom rule. Select New Rule. In the Rules Wizard, the “Stay Organized” and “Stay Up to Date” sections contain starter templates, such as moving messages from a particular sender to a folder or flagging messages. Select a template and choose Next. If none fits, choose Apply rule on messages I receive under “Start from a blank rule,” then select Next. The wizard’s on-screen descriptions change as you make selections.
- Choose the conditions that identify the messages. For a reusable example, select a condition such as “from people or public group” or “with specific words in the subject.” In the lower “Step 2” box, select each underlined value—such as “people or public group”—and enter or choose the actual sender or phrase. Then select Next. You can select more than one condition, but Outlook will require all selected conditions to match. Keep the conditions general enough to be useful when you reuse the rule.
- Choose what Outlook should do with matching messages. Select an action such as “move it to the specified folder.” Select the underlined folder name in the Step 2 box and choose the destination. You can add other actions, such as assigning a category, but consider whether each one will still make sense in another mailbox. Select Next when the actions are set.
- Add exceptions only when necessary. For example, you might exclude messages marked as important or messages from a particular person. Select the relevant exception and set its underlined value. Exceptions prevent the rule from acting on messages that otherwise match. If you do not need any, leave the list blank and select Next.
- Name and finish the rule. Enter a descriptive name, such as “Move project updates to Projects.” Review the finish options. “Run this rule now on messages already in the Inbox” processes existing messages as well as future ones; leave it unchecked if you only want the rule to handle new mail. “Turn on this rule” should be selected if you want it to start immediately. Select Finish, then Apply and OK in the rules manager.
- Check that the rule works before exporting. Send yourself a test message that meets the conditions, or ask someone to send one. Verify that it lands in the expected folder or receives the expected action. If the rule has several conditions, test a message that meets all of them; a message matching only one will not trigger the rule.
- Export the rule set to make a reusable template file. Return to File > Manage Rules & Alerts > Options, then select Export Rules. Choose a memorable file name and save the .rwz file somewhere backed up. Outlook exports rules as a rule set, rather than offering a separate “save this one rule as a template” command. Check the rules in the mailbox before exporting so you do not unintentionally include rules you do not want to reuse or share.
- Import the rule set when you want to reuse it. On a compatible installation of classic Outlook for Windows, open File > Manage Rules & Alerts > Options and choose Import Rules. Select the .rwz file and follow the prompts. Review the imported rules before turning them on: recipient names, folders, categories, and account-specific references may need to be changed to match the destination mailbox. Enable only the rules you want, then apply the changes.
Outlook’s built-in wizard templates are starting points for creating rules; they are not a gallery where you publish your own templates. To reuse a custom setup, keep the exported .rwz file and import it into classic Outlook. Because exporting is for a rule set, not a single isolated rule, take care when the mailbox contains other rules.
Common Mistakes
- Looking for a “Save as template” button. Classic Outlook does not have a dedicated command to save an individual custom rule as a template. Use Export Rules to save the rule set in an .rwz file.
- Expecting the .rwz file to work in every Outlook app. The new Outlook for Windows and Outlook on the web have their own rule settings, but do not provide the classic Outlook .rwz import/export workflow. Outlook for Mac also does not use this Windows rule-file process. Create or manage rules in the app you intend to use.
- Using a folder or person that exists only in the original mailbox. A rule that moves mail to a particular folder or refers to a particular sender may import but not behave as intended elsewhere. Edit those values after importing.
- Combining too many conditions. Multiple conditions usually mean every selected condition must match. If a rule seems too restrictive, review the conditions and remove any that are not essential.
- Forgetting rule order or exceptions. Earlier rules can affect what later rules do, particularly if an action stops processing additional rules. Review rule order and options in the rules manager when a message is handled unexpectedly.
- Running a rule on old mail by accident. The option to run the rule on existing messages can move or alter a large number of messages. Leave it unchecked until you deliberately want to process existing mail.
Tips
- Use a clear name that describes the action and match. “Move invoices from Acme to Finance” is easier to recognize than “Rule 1,” especially after importing a set of rules.
- Prefer server-friendly actions for rules that must run when Outlook is closed. Moving mail between folders in the same Exchange or Microsoft 365 mailbox is commonly handled on the server. Rules that use local-only folders, local data files, or certain Outlook-specific actions may be client-only and require classic Outlook to be running. Outlook may identify a client-only rule in the rules list.
- Keep a clean export for sharing. Since the exported file represents a rule set, consider creating and exporting a focused set of rules rather than sharing a file containing personal or unrelated rules. Keep a copy of the file and note what mailbox or scenario it was designed for.
- Review after importing, not just after exporting. A folder path or account setting that worked on one computer may not map correctly to another. Open the rule and confirm each condition, action, and exception against the destination mailbox before enabling it.
- Use a small test before applying broadly. If you need to process existing messages, test the rule with a narrow condition or a small set first. Confirm the results before relaxing the conditions or applying it to a larger Inbox.
Troubleshooting
The rule does not appear to run. In File > Manage Rules & Alerts, confirm that the rule is enabled and attached to the correct account. Check that the message meets every condition and is not caught by an exception. Send a new test message after saving changes; a rule may not have been set to process existing mail.
The rule works only when Outlook is open. It may be a client-only rule. Look for an indication in the rules list or open the rule to review its actions. Replace local-only actions or destinations with supported mailbox actions if you need server-side processing. Some actions cannot be converted into server-side actions.
Import Rules is missing, or the .rwz file is rejected. Confirm that you are using classic Outlook for Windows and that the file is a valid .rwz export. The new Outlook, Outlook on the web, and Outlook for Mac do not provide the same import workflow. If you are in the new Outlook, switch to classic Outlook if it is installed, or recreate the rule using that app’s rule settings.
The imported rule points to the wrong folder or person. Open the rule in the rules manager and edit the underlined condition or action values. Choose a folder in the destination mailbox and verify that the selected sender or phrase is correct. Save the change and test again.
A message is moved twice, missed, or handled by the wrong rule. Review the order of rules and whether any rule has “stop processing more rules” selected. Reorder rules where appropriate, remove overlapping conditions, or add an exception to clarify which messages each rule should handle.
The wizard does not show the option you need. Available conditions and actions depend on the type of account and Outlook version. Choose a simpler supported action, or create a rule from a message by right-clicking it and selecting Rules > Create Rule when that option is available. Then inspect the rule in Manage Rules & Alerts and export it if you need a reusable rule set.
Frequently Asked Questions
Can I create my own template inside Outlook?
Not as a separate custom-template file in classic Outlook. You can create a rule and export the rule set as an .rwz file, then import that file into compatible classic Outlook installations.
Does exporting rules save only the rule I just made?
Do not assume it saves only one rule. Export Rules saves a rule set, so review the rules in the mailbox and be cautious about sharing the resulting file.
Can I use an .rwz file in new Outlook?
No. The .rwz import and export workflow is for classic Outlook for Windows. New Outlook has its own rule management, where you can recreate a rule, but it does not use the classic .rwz file as a rule template.
Can I share a rule with someone using Outlook for Mac?
You can describe the conditions and actions or help them recreate it, but the Windows .rwz import workflow is not supported in Outlook for Mac. They should create the equivalent rule in their Mac version and check which actions it offers.
Will a rule process messages that are already in my Inbox?
Only if you select the option to run it on existing messages during setup, or choose an applicable run-rule command later. Otherwise, it normally applies to new messages that arrive after the rule is enabled.
Why does an imported rule need editing?
Rules can refer to mailbox-specific folders, people, categories, or account details. Check and update those references in the destination Outlook installation before enabling the imported rule.
Related
- How to Compare Documents in Microsoft Word
- How to Compare Documents in Microsoft Word
- How to Clear Search Cache in Outlook
Try it: the Date Difference Calculator: days, months, years and weekdays between two dates, with the DATEDIF formulas.
More in How-to basics
- MS Outlook: How to Create a Distribution ListYes. In Microsoft 365 Outlook for Windows, create a personal list from People: in new Outlook, choose People…
- Employee Work Schedule Template for Google SheetsTo make an employee work schedule template in Google Sheets, create a spreadsheet with columns for date, employee,…
- Power Query Errors: Causes, Meanings, and FixesA Power Query error means that a query step could not interpret, retrieve, or transform something it was…
- How to Sort a Table by Date in Google Sheets Without ErrorsTo sort a table by date in Google Sheets, select the whole table, choose Data > Sort range…
- How to Present PowerPoint and See Your Speaker NotesTo present PowerPoint while keeping your notes visible, connect your computer to a second screen, set the displays…
- How to Make a Class Schedule in Google Sheets Step by StepTo make a class schedule in Google Sheets, create a sheet with one row per class and columns…
Sources: Function behaviour and menu paths: Microsoft Support documentation for Excel. Method & sources
Spotted an error in this guide? Let us know.